Suited

Product Management

Building a Software Platform and Tech Team from Scratch to Change the Face of Luxury Travel

Building a Software Platform and Tech Team from Scratch to Change the Face of Luxury Travel

Building a Software Platform and Tech Team from Scratch to Change the Face of Luxury Travel

Three professional women in a meeting, one speaking with a MacBook open in front of her, in a modern office environment with natural light.
Three professional women in a meeting, one speaking with a MacBook open in front of her, in a modern office environment with natural light.
Three professional women in a meeting, one speaking with a MacBook open in front of her, in a modern office environment with natural light.

Suited

Areas of Focus

Areas of Focus, Software Development, Building a Tech Team, Lean Product Management. PS offers travelers the chance to skip the airport and board their plane from a nearby luxury suite instead.

Building a Software Platform and Tech Team from Scratch to Change the Face of Luxury Travel
Silhouette of a person walking through an immersive, futuristic LED light installation, casting a blue hue.
Silhouette of a person walking through an immersive, futuristic LED light installation, casting a blue hue.
Silhouette of a person walking through an immersive, futuristic LED light installation, casting a blue hue.

01

The Challenge

The leadership team at Suited had many years of experience working in investment banking, so they understood the systemic problems at the heart of how those firms traditionally recruit for talent.

They knew that it was possible to use AI and data science to solve those challenges – but their early customers had a huge variety of feature requests and feedback.

Suited did not have the product leadership experience to distill the various viewpoints into a single, achievable product road map – everything felt like it was top priority.

02

The Solution

Artium partnered with Suited to build a product roadmap and develop a product practice from the ground up.

That meant forcing the executive team to adopt product best practices and to think in new ways to identify, validate, and prioritize product features.

We helped Suited’s team develop new habits around customer interviews, feature prioritization, prototyping and experimentation, and internal communication around goals and timelines.

A person's hands pointing to a whiteboard with a "Product Roadmap" drawn on it, detailing different project phases against a blurred office background.
A person's hands pointing to a whiteboard with a "Product Roadmap" drawn on it, detailing different project phases against a blurred office background.
A person's hands pointing to a whiteboard with a "Product Roadmap" drawn on it, detailing different project phases against a blurred office background.

"Our partnership with Artium transformed our approach by orienting around structured conversations with users which helped us discover valuable insights much faster.”

CO - Founder & COO of Suited,

Sam Fogarty

03

The Outcome

Working with Artium transformed Suited’s understanding of their customer and taught them to prioritize features strategically.

As their COO Sam Fogarty explains: “The clarity we got around product direction enabled us to hit an important release deadline that previously seemed impossible!”

A smartphone displaying a screen from the Suited app, featuring the text "RAW POTENTIAL DESERVES TO BE REALIZED." against a backdrop of a person ascending stairs.
A smartphone displaying a screen from the Suited app, featuring the text "RAW POTENTIAL DESERVES TO BE REALIZED." against a backdrop of a person ascending stairs.
A smartphone displaying a screen from the Suited app, featuring the text "RAW POTENTIAL DESERVES TO BE REALIZED." against a backdrop of a person ascending stairs.